Privacy Policy – Biopeptida™

Last updated: November 2025

At Biopeptida™, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have.
This Policy applies to all visitors and customers of www.biopeptida.com and to all related services we provide.

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1. Company Information

Biopeptida™
Chamber of Commerce (KvK): 93149662
Address: De Nieuwe Erven 3 – Unit 14061, 5431 NV Cuijk, The Netherlands
Email: info@biopeptida.com

Biopeptida™ is the data controller responsible for processing your personal data, in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

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2. Personal Data We Collect

We collect both personal information you provide directly and data collected automatically when you use our website.

a. Information you provide directly:

• Full name, email address, phone number, billing and shipping address

• Payment information (processed securely via payment providers – not stored by Biopeptida)

• Order details and purchase history

• Any communication you send us (email, contact form, etc.)

b. Information collected automatically:

• IP address, browser type, time zone, and device information

• Pages and products you view, referral sources, and browsing behavior

• Cookies and similar technologies (see our Cookie Policy)

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3. Why We Process Your Data

We use your personal data for the following purposes and legal bases:

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4. Shopify and Third-Party Processing

Our online store is hosted by Shopify Inc., which acts as a data processor on our behalf.
Shopify stores and processes your data securely in data centers located in the United States and Canada and complies with EU Standard Contractual Clauses (SCCs) for international data transfers.
You can learn more in Shopify’s own Privacy Policy: www.shopify.com/legal/privacy 

We may also share data with carefully selected third parties who help us operate our business, such as:

• Payment providers (Shopify Payments, Klarna, PayPal, iDEAL)

• Shipping and fulfillment partners (e.g., PostNL, DHL)

• Email or marketing service providers (only if you’ve given consent)

• Analytics tools (e.g., Google Analytics, Meta Pixel)

All third parties only process your data under strict contractual terms and in compliance with applicable laws.

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5. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined above, unless a longer period is required by law.

• Order and billing data: 7 years (for tax and accounting obligations)

• Marketing data: until you withdraw your consent

• Cookies: according to your preferences in our cookie settings

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6. Data Security

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access.
Our website uses SSL encryption, and access to your personal data is restricted to authorized personnel and trusted service providers.

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7. International Data Transfers

Some of our partners are based outside the European Economic Area (EEA).
In such cases, we ensure your data remains protected through EU Standard Contractual Clauses (SCCs) or other appropriate safeguards, in compliance with GDPR.

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8. Your Rights (GDPR)

If you are located in the European Union or the UK, you have the following rights under data protection law:

• Right of access to your data

• Right to rectification (correction of inaccurate data)

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

To exercise any of these rights, contact us at info@biopeptida.com.
We will respond to your request within 30 days.

If you believe your rights have been violated, you can also lodge a complaint with your local data protection authority (in the Netherlands: Autoriteit Persoonsgegevens – www.autoriteitpersoonsgegevens.nl).

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9. Cookies and Tracking

We use cookies and similar technologies to ensure the website functions properly, analyze traffic, and personalize your experience.
You can manage or withdraw your cookie preferences at any time through our cookie banner or browser settings.
For more details, please see our Cookie Policy.

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10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last updated” date.
We encourage you to review this Policy periodically to stay informed.

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11. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Biopeptida™
Email: info@biopeptida.com
Address: De Nieuwe Erven 3 – Unit 14061, 5431 NV Cuijk, The Netherlands